The sales process is entirely concerned with persuading or influencing a customer to buy a product or service. Sales is actually one activity of the entire marketing process.

• Dynamic Psychology
• Pre-Sales Presentation
• Sales Presentation
• Sales Techniques
• Customer Care
• Importing / Exporting
• E-commerce
• What makes a good negotiator? 

EMIN Tenders
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Online sales seminar - listen again!
 

The marketing process is broad and includes all of the following: discovering what product a customers wants; producing a product with the appropriate features; pricing the product; Promoting the product; Selling the product.

• Marketing Strategy
• Marketing mix
• Promotion
• Competitive Advantage

Market research
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