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GIVING YOU THE SKILLS AND TOOLS TO RETAIN YOUR CUSTOMERS AND CLIENTS This FREE Customer Retention Masterclass is being provided specifically for Social Enterprises, including voluntary and community groups. It will help you to identify who your customers are. You will learn how to manage your relationship with them to maximise sales today and in the future. The Masterclass will provide your organisation with the tools and skills to develop a practical and effective customer retention plan. Experienced professionals will use world class techniques to take you through a proven process using real life examples. Date/Time 27 March 2008, 9.30am-4pm Venue Lockington Hall (near East Midlands Airport) Places are limited, book now. Click here to register online or call 0116 257 7952 for further information. * Please note that attendance of this event is restricted to Social Enterprises only. Event funded by:
 Free buffet lunch
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